Now proudly offering SOUL Performance exhausts & accessories!
Return Policy
We build our products to the highest standard and make every effort to deliver a flawless product to you. Should any complications arise, our no-hassle fitment guarantee assures that any obstacles with installation will be addressed and resolved as quickly as possible. The overwhelming majority of claims we resolve are related to an issue with the installation process, condition of the vehicle, or other aftermarket modifications. Dead End Motorsports will assess your unique situation and quickly work to determine the cause and expedite a solution.
You must contact Dead End Motorsports BEFORE modifying / removing components to allow us to address and accurately diagnose the situation as-is.
Fitment complications must be caused by Dead End Motorsports product(s) and Dead End Motorsports product(s) alone.
Dead End Motorsports will promptly send out a replacement component OR issue an immediate refund once product is returned and inspected.
For expedited assistance:
Call (603) 660-2532
Email info@deadendmotorsports.com
CATCH CANS and PDK Reservoirs have a one (1) year warranty.
Dead End Motorsports will repair or replace the Catch Can or PDK Reservoir once (1) during the 1 year period, or give the option to exchange for an equivalent product if available.
Dead End Motorsports under this warranty, in any event, will not be liable for loss of use, inconvenience, consequential or resultative damage. Our sole obligation under this warranty shall be limited to repair or replacement of our product.
Secondhand Components: Product warranty applies to the original purchaser on record, for the original vehicle on which the product was installed. Secondhand owners can have any possible parts repaired at cost or have the option of a reduced-cost replacement of the same or similar product (requires sending in original component).
THIRD PARTY PRODUCTS (Topgear, RaceKeeper)
All products we retail from other sources shall a.) have the warranty provided by the manufacturer or distributor and b.) follow their return policy.
RETURNS
Should you wish to return your order, PLEASE CONTACT US FIRST so we can expedite the process and prevent confusion. Contact us to receive an RMA number, which needs to be marked clearly on the package so that we can process your return.
NEW IN BOX: If for any reason you change your mind regarding your Dead End Motorsports purchase, components that are new in box can be shipped back to us at the buyer’s expense within 30 days of original shipment, and a restocking fee may apply. For customers opting to receive a refund in the form of store credit, additional fees will be waived.
OPEN BOX: If we are unable to resell the item as new, up to a 50% fee will be applied depending on the labor / parts necessary to sell the item as new OR to cover loss as selling as used – the details of which will be explained in full for clarification. An example of this is installation marks, dings, dents, scratches, and any modifications made. Sending photos is always recommended to prevent surprises.
PURCHASES FROM DEAD END MOTORSPORTS DEALERS: Dead End Motorsports does not accept returns or provide refunds direct to the end customer of dealers, you must contact the business you purchased the product from and proceed through their return policy.
Refunds are typically processed the same business day after inspection and communication with customer. For special circumstances, please contact us.
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